Junior Process Specialist, Go-to-Market

Zendesk is hiring a Junior Process Specialist, Go-to-Market to join our fully remote team in the United States. As a Junior Process Specialist, Go-to-Market, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — US). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Support strategic initiatives • Coordinate across teams and vendors • Identify and remove bottlenecks • Analyze operational metrics • Improve and document processes What we offer: • Home office and wellness stipends • Competitive salary and meaningful equity • Annual learning and professional development budget • Paid parental leave • Comprehensive medical, dental, and vision coverage How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Excellent organization • Comfort with data and spreadsheets • Operations or analyst experience • Strong problem-solving skills Nice to have: • Comfort communicating clearly and proactively in writing • A growth mindset and eagerness to keep learning