Junior Process Specialist, Go-to-Market

American Express is hiring a Junior Process Specialist, Go-to-Market to join our fully remote team in the United States. As a Junior Process Specialist, Go-to-Market, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — USA). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Improve and document processes • Analyze operational metrics • Identify and remove bottlenecks • Coordinate across teams and vendors • Support strategic initiatives What we offer: • Annual learning and professional development budget • 100% remote, work-from-anywhere-in-the-US culture • Home office and wellness stipends • Comprehensive medical, dental, and vision coverage • Flexible working hours across US time zones How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. American Express is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Clear communication • Excellent organization • Comfort with data and spreadsheets • Strong problem-solving skills Nice to have: • Experience in a fast-paced, high-growth environment • Familiarity with modern collaboration tools (Slack, Notion, Linear)