Junior Platform Engineer, Data

Intercom is hiring a Junior Platform Engineer, Data to join our fully remote team in the United States. As a Junior Platform Engineer, Data, you'll design, build, and ship reliable software that scales to millions of users. This is a full-time, work-from-home role open to candidates across the US (Remote — US). About the role You'll design, build, and ship reliable software that scales to millions of users, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Develop, test, and maintain features across the stack • Improve performance, reliability, and developer experience • Collaborate with product and design on new initiatives • Review pull requests and mentor teammates • Write clean, well-tested, and documented code What we offer: • Comprehensive medical, dental, and vision coverage • 100% remote, work-from-anywhere-in-the-US culture • Generous paid time off and company holidays • 401(k) retirement plan with company match • Paid parental leave How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Experience with version control and CI/CD • US work authorization • Strong communication in a remote, async environment • Solid understanding of data structures, APIs, and databases Nice to have: • Comfort communicating clearly and proactively in writing • A growth mindset and eagerness to keep learning