Junior People Operations Specialist, Benefits

Twilio is hiring a Junior People Operations Specialist, Benefits to join our fully remote team in the United States. As a Junior People Operations Specialist, Benefits, you'll support our people and build a great remote culture. This is a full-time, work-from-home role open to candidates across the US (Remote — US). About the role You'll support our people and build a great remote culture, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Manage HR processes and the employee lifecycle • Maintain accurate HR records • Support hiring and onboarding • Advise managers on people matters • Administer benefits and policies What we offer: • Home office and wellness stipends • Comprehensive medical, dental, and vision coverage • Flexible working hours across US time zones • 100% remote, work-from-anywhere-in-the-US culture • Paid parental leave How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Twilio is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Discretion and confidentiality • Knowledge of employment practices • Strong interpersonal skills • Organized and detail-oriented Nice to have: • A track record of taking ownership and shipping independently • Familiarity with modern collaboration tools (Slack, Notion, Linear)