Junior Operations Manager, Strategy

Mailchimp is hiring a Junior Operations Manager, Strategy to join our fully remote team in the United States. As a Junior Operations Manager, Strategy, you'll make the business run smoothly and efficiently. This is a freelance, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Coordinate across teams and vendors • Identify and remove bottlenecks • Support strategic initiatives • Analyze operational metrics • Improve and document processes What we offer: • Home office and wellness stipends • 401(k) retirement plan with company match • Annual learning and professional development budget • Flexible working hours across US time zones • Competitive salary and meaningful equity How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Mailchimp is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Excellent organization • Comfort with data and spreadsheets • Operations or analyst experience • Strong problem-solving skills Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • A track record of taking ownership and shipping independently