Junior Operations Manager

ServiceNow is hiring a Junior Operations Manager to join our fully remote team in the United States. As a Junior Operations Manager, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — US (PST)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Support strategic initiatives • Identify and remove bottlenecks • Coordinate across teams and vendors • Improve and document processes • Analyze operational metrics What we offer: • 401(k) retirement plan with company match • Annual learning and professional development budget • Paid parental leave • 100% remote, work-from-anywhere-in-the-US culture • Comprehensive medical, dental, and vision coverage How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Operations or analyst experience • Excellent organization • Clear communication • Strong problem-solving skills Nice to have: • Comfort communicating clearly and proactively in writing • Familiarity with modern collaboration tools (Slack, Notion, Linear)