Junior Operations Analyst

American Express is hiring a Junior Operations Analyst to join our fully remote team in the United States. As a Junior Operations Analyst, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Support strategic initiatives • Analyze operational metrics • Coordinate across teams and vendors • Improve and document processes • Identify and remove bottlenecks What we offer: • Comprehensive medical, dental, and vision coverage • Paid parental leave • Competitive salary and meaningful equity • Generous paid time off and company holidays • 401(k) retirement plan with company match How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. American Express is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Excellent organization • Comfort with data and spreadsheets • Clear communication • Operations or analyst experience Nice to have: • Comfort communicating clearly and proactively in writing • Familiarity with modern collaboration tools (Slack, Notion, Linear)