Junior Onboarding Specialist, Renewals

Datadog is hiring a Junior Onboarding Specialist, Renewals to join our fully remote team in the United States. As a Junior Onboarding Specialist, Renewals, you'll drive adoption, retention, and growth for our customers. This is a full-time, work-from-home role open to candidates across the US (Remote — US (CST)). About the role You'll drive adoption, retention, and growth for our customers, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Track health metrics and reduce churn • Own a portfolio of customer accounts • Lead onboarding and ongoing enablement • Advocate for customer needs internally • Identify expansion and renewal opportunities What we offer: • Competitive salary and meaningful equity • 100% remote, work-from-anywhere-in-the-US culture • Home office and wellness stipends • Paid parental leave • 401(k) retirement plan with company match How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Datadog is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Excellent communication • Strong relationship-building skills • Comfort with SaaS products and CRMs • Data-driven and organized Nice to have: • A track record of taking ownership and shipping independently • A growth mindset and eagerness to keep learning