Junior Onboarding Specialist, Onboarding

Wix is hiring a Junior Onboarding Specialist, Onboarding to join our fully remote team in the United States. As a Junior Onboarding Specialist, Onboarding, you'll drive adoption, retention, and growth for our customers. This is a part-time, work-from-home role open to candidates across the US (Remote — US). About the role You'll drive adoption, retention, and growth for our customers, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Lead onboarding and ongoing enablement • Track health metrics and reduce churn • Advocate for customer needs internally • Own a portfolio of customer accounts • Identify expansion and renewal opportunities What we offer: • Comprehensive medical, dental, and vision coverage • Home office and wellness stipends • Annual learning and professional development budget • 401(k) retirement plan with company match • 100% remote, work-from-anywhere-in-the-US culture How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Wix is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Data-driven and organized • Experience in customer-facing roles • Strong relationship-building skills • Excellent communication Nice to have: • Experience working in a fully remote or distributed team • Comfort communicating clearly and proactively in writing