Junior Onboarding Specialist

Google is hiring a Junior Onboarding Specialist to join our fully remote team in the United States. As a Junior Onboarding Specialist, you'll drive adoption, retention, and growth for our customers. This is a part-time, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll drive adoption, retention, and growth for our customers, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Advocate for customer needs internally • Own a portfolio of customer accounts • Track health metrics and reduce churn • Lead onboarding and ongoing enablement • Identify expansion and renewal opportunities What we offer: • Competitive salary and meaningful equity • 100% remote, work-from-anywhere-in-the-US culture • Home office and wellness stipends • Generous paid time off and company holidays • Annual learning and professional development budget How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Google is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Comfort with SaaS products and CRMs • Excellent communication • Strong relationship-building skills • Data-driven and organized Nice to have: • Experience in a fast-paced, high-growth environment • Comfort communicating clearly and proactively in writing