Junior Onboarding Specialist, Enterprise

Google is hiring a Junior Onboarding Specialist, Enterprise to join our fully remote team in the United States. As a Junior Onboarding Specialist, Enterprise, you'll drive adoption, retention, and growth for our customers. This is a full-time, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll drive adoption, retention, and growth for our customers, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Own a portfolio of customer accounts • Advocate for customer needs internally • Identify expansion and renewal opportunities • Track health metrics and reduce churn • Lead onboarding and ongoing enablement What we offer: • Competitive salary and meaningful equity • Generous paid time off and company holidays • 401(k) retirement plan with company match • Home office and wellness stipends • Flexible working hours across US time zones How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Google is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Strong relationship-building skills • Excellent communication • Data-driven and organized • Comfort with SaaS products and CRMs Nice to have: • A track record of taking ownership and shipping independently • Experience in a fast-paced, high-growth environment