Junior Machine Learning Engineer, Growth

Zendesk is hiring a Junior Machine Learning Engineer, Growth to join our fully remote team in the United States. As a Junior Machine Learning Engineer, Growth, you'll turn data into insights and intelligent products. This is a contract, work-from-home role open to candidates across the US (Remote — US (PST)). About the role You'll turn data into insights and intelligent products, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Analyze large datasets to surface actionable insights • Communicate findings to technical and non-technical audiences • Partner with stakeholders to define metrics • Build and validate models and dashboards • Maintain data pipelines and data quality What we offer: • Competitive salary and meaningful equity • Comprehensive medical, dental, and vision coverage • 401(k) retirement plan with company match • Flexible working hours across US time zones • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Clear communication skills • Familiarity with cloud data warehouses • Strong SQL and Python (or R) • Understanding of statistics and experimentation Nice to have: • Comfort communicating clearly and proactively in writing • Experience working in a fully remote or distributed team