Junior Editor, Technical

Zendesk is hiring a Junior Editor, Technical to join our fully remote team in the United States. As a Junior Editor, Technical, you'll tell clear, compelling stories that inform and engage. This is a freelance, work-from-home role open to candidates across the US (Remote — US (PST)). About the role You'll tell clear, compelling stories that inform and engage, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Maintain a consistent voice and style • Collaborate with subject-matter experts • Write and edit content for a range of audiences • Optimize content for search and clarity • Manage an editorial calendar What we offer: • Home office and wellness stipends • Competitive salary and meaningful equity • 100% remote, work-from-anywhere-in-the-US culture • Flexible working hours across US time zones • 401(k) retirement plan with company match How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Attention to detail • A portfolio of published work • Ability to meet deadlines • SEO awareness is a plus Nice to have: • Experience working in a fully remote or distributed team • Experience in a fast-paced, high-growth environment