Junior Data Analyst, Risk

Zendesk is hiring a Junior Data Analyst, Risk to join our fully remote team in the United States. As a Junior Data Analyst, Risk, you'll turn data into insights and intelligent products. This is a full-time, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll turn data into insights and intelligent products, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Maintain data pipelines and data quality • Communicate findings to technical and non-technical audiences • Partner with stakeholders to define metrics • Analyze large datasets to surface actionable insights • Build and validate models and dashboards What we offer: • 401(k) retirement plan with company match • Generous paid time off and company holidays • Flexible working hours across US time zones • Home office and wellness stipends • 100% remote, work-from-anywhere-in-the-US culture How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Familiarity with cloud data warehouses • Understanding of statistics and experimentation • Strong SQL and Python (or R) • Experience with data visualization tools Nice to have: • A growth mindset and eagerness to keep learning • Comfort communicating clearly and proactively in writing