Junior Data Analyst, Marketing

Zendesk is hiring a Junior Data Analyst, Marketing to join our fully remote team in the United States. As a Junior Data Analyst, Marketing, you'll turn data into insights and intelligent products. This is a freelance, work-from-home role open to candidates across the US (Remote — US (CST)). About the role You'll turn data into insights and intelligent products, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Maintain data pipelines and data quality • Communicate findings to technical and non-technical audiences • Analyze large datasets to surface actionable insights • Build and validate models and dashboards • Partner with stakeholders to define metrics What we offer: • 401(k) retirement plan with company match • 100% remote, work-from-anywhere-in-the-US culture • Annual learning and professional development budget • Comprehensive medical, dental, and vision coverage • Paid parental leave How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Strong SQL and Python (or R) • Experience with data visualization tools • Understanding of statistics and experimentation • Familiarity with cloud data warehouses Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • Comfort communicating clearly and proactively in writing