Junior Customer Success Specialist, Enterprise

Oracle is hiring a Junior Customer Success Specialist, Enterprise to join our fully remote team in the United States. As a Junior Customer Success Specialist, Enterprise, you'll drive adoption, retention, and growth for our customers. This is a part-time, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll drive adoption, retention, and growth for our customers, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Lead onboarding and ongoing enablement • Own a portfolio of customer accounts • Advocate for customer needs internally • Identify expansion and renewal opportunities • Track health metrics and reduce churn What we offer: • Flexible working hours across US time zones • 100% remote, work-from-anywhere-in-the-US culture • Competitive salary and meaningful equity • Comprehensive medical, dental, and vision coverage • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Oracle is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Data-driven and organized • Strong relationship-building skills • Excellent communication • Comfort with SaaS products and CRMs Nice to have: • A growth mindset and eagerness to keep learning • A track record of taking ownership and shipping independently