Junior Content Writer

Zendesk is hiring a Junior Content Writer to join our fully remote team in the United States. As a Junior Content Writer, you'll tell clear, compelling stories that inform and engage. This is a full-time, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll tell clear, compelling stories that inform and engage, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Write and edit content for a range of audiences • Optimize content for search and clarity • Maintain a consistent voice and style • Manage an editorial calendar • Collaborate with subject-matter experts What we offer: • Comprehensive medical, dental, and vision coverage • Competitive salary and meaningful equity • Annual learning and professional development budget • 100% remote, work-from-anywhere-in-the-US culture • Flexible working hours across US time zones How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • A portfolio of published work • Ability to meet deadlines • SEO awareness is a plus • Attention to detail Nice to have: • Experience working in a fully remote or distributed team • Comfort communicating clearly and proactively in writing