Junior Benefits Administrator

Zendesk is hiring a Junior Benefits Administrator to join our fully remote team in the United States. As a Junior Benefits Administrator, you'll support our people and build a great remote culture. This is a full-time, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll support our people and build a great remote culture, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Maintain accurate HR records • Support hiring and onboarding • Manage HR processes and the employee lifecycle • Administer benefits and policies • Advise managers on people matters What we offer: • 401(k) retirement plan with company match • Home office and wellness stipends • Flexible working hours across US time zones • Paid parental leave • Competitive salary and meaningful equity How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • HR experience • Strong interpersonal skills • Organized and detail-oriented • Discretion and confidentiality Nice to have: • Comfort communicating clearly and proactively in writing • A track record of taking ownership and shipping independently