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Junior Account Manager

Workday

🌎 Remote — US (EST)Part-timeCustomer Success$64K – $104K /yr
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Job description

Workday is hiring a Junior Account Manager to join our fully remote team in the United States. As a Junior Account Manager, you'll drive adoption, retention, and growth for our customers. This is a part-time, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll drive adoption, retention, and growth for our customers, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Identify expansion and renewal opportunities • Track health metrics and reduce churn • Lead onboarding and ongoing enablement • Own a portfolio of customer accounts • Advocate for customer needs internally What we offer: • Generous paid time off and company holidays • Flexible working hours across US time zones • 401(k) retirement plan with company match • Comprehensive medical, dental, and vision coverage • Annual learning and professional development budget How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Workday is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Requirements

Minimum qualifications: • 0–2 years of experience or equivalent training • Strong relationship-building skills • Data-driven and organized • Experience in customer-facing roles • Comfort with SaaS products and CRMs Nice to have: • A track record of taking ownership and shipping independently • Comfort communicating clearly and proactively in writing