Junior Account Manager, SMB

Grammarly is hiring a Junior Account Manager, SMB to join our fully remote team in the United States. As a Junior Account Manager, SMB, you'll drive adoption, retention, and growth for our customers. This is a freelance, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll drive adoption, retention, and growth for our customers, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Own a portfolio of customer accounts • Lead onboarding and ongoing enablement • Track health metrics and reduce churn • Identify expansion and renewal opportunities • Advocate for customer needs internally What we offer: • Flexible working hours across US time zones • Competitive salary and meaningful equity • Comprehensive medical, dental, and vision coverage • 100% remote, work-from-anywhere-in-the-US culture • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Grammarly is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Comfort with SaaS products and CRMs • Data-driven and organized • Experience in customer-facing roles • Excellent communication Nice to have: • Experience working in a fully remote or distributed team • A growth mindset and eagerness to keep learning