Junior Account Manager, SMB

Google is hiring a Junior Account Manager, SMB to join our fully remote team in the United States. As a Junior Account Manager, SMB, you'll drive adoption, retention, and growth for our customers. This is a part-time, work-from-home role open to candidates across the US (Remote — US (CST)). About the role You'll drive adoption, retention, and growth for our customers, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Identify expansion and renewal opportunities • Track health metrics and reduce churn • Own a portfolio of customer accounts • Lead onboarding and ongoing enablement • Advocate for customer needs internally What we offer: • 100% remote, work-from-anywhere-in-the-US culture • 401(k) retirement plan with company match • Paid parental leave • Competitive salary and meaningful equity • Generous paid time off and company holidays How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Google is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Experience in customer-facing roles • Data-driven and organized • Excellent communication • Strong relationship-building skills Nice to have: • Experience in a fast-paced, high-growth environment • Familiarity with modern collaboration tools (Slack, Notion, Linear)