Junior Account Manager, Onboarding

Grammarly is hiring a Junior Account Manager, Onboarding to join our fully remote team in the United States. As a Junior Account Manager, Onboarding, you'll drive adoption, retention, and growth for our customers. This is a part-time, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll drive adoption, retention, and growth for our customers, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Identify expansion and renewal opportunities • Own a portfolio of customer accounts • Advocate for customer needs internally • Track health metrics and reduce churn • Lead onboarding and ongoing enablement What we offer: • Home office and wellness stipends • Flexible working hours across US time zones • 401(k) retirement plan with company match • Annual learning and professional development budget • 100% remote, work-from-anywhere-in-the-US culture How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Grammarly is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Data-driven and organized • Experience in customer-facing roles • Excellent communication • Comfort with SaaS products and CRMs Nice to have: • Experience in a fast-paced, high-growth environment • Experience working in a fully remote or distributed team