Junior Account Manager, Onboarding

Google is hiring a Junior Account Manager, Onboarding to join our fully remote team in the United States. As a Junior Account Manager, Onboarding, you'll drive adoption, retention, and growth for our customers. This is a full-time, work-from-home role open to candidates across the US (Remote — US). About the role You'll drive adoption, retention, and growth for our customers, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Advocate for customer needs internally • Own a portfolio of customer accounts • Identify expansion and renewal opportunities • Track health metrics and reduce churn • Lead onboarding and ongoing enablement What we offer: • Paid parental leave • 100% remote, work-from-anywhere-in-the-US culture • Comprehensive medical, dental, and vision coverage • 401(k) retirement plan with company match • Generous paid time off and company holidays How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Google is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Strong relationship-building skills • Excellent communication • Comfort with SaaS products and CRMs • Data-driven and organized Nice to have: • A growth mindset and eagerness to keep learning • Comfort communicating clearly and proactively in writing