Junior Account Manager, Enterprise

Amazon is hiring a Junior Account Manager, Enterprise to join our fully remote team in the United States. As a Junior Account Manager, Enterprise, you'll drive adoption, retention, and growth for our customers. This is a full-time, work-from-home role open to candidates across the US (Remote — US). About the role You'll drive adoption, retention, and growth for our customers, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Identify expansion and renewal opportunities • Own a portfolio of customer accounts • Advocate for customer needs internally • Track health metrics and reduce churn • Lead onboarding and ongoing enablement What we offer: • Home office and wellness stipends • 401(k) retirement plan with company match • Generous paid time off and company holidays • Competitive salary and meaningful equity • 100% remote, work-from-anywhere-in-the-US culture How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Amazon is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Comfort with SaaS products and CRMs • Experience in customer-facing roles • Data-driven and organized • Strong relationship-building skills Nice to have: • Experience in a fast-paced, high-growth environment • A growth mindset and eagerness to keep learning