Junior Account Manager

Box is hiring a Junior Account Manager to join our fully remote team in the United States. As a Junior Account Manager, you'll drive adoption, retention, and growth for our customers. This is a part-time, work-from-home role open to candidates across the US (Remote — US). About the role You'll drive adoption, retention, and growth for our customers, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Lead onboarding and ongoing enablement • Identify expansion and renewal opportunities • Own a portfolio of customer accounts • Advocate for customer needs internally • Track health metrics and reduce churn What we offer: • Paid parental leave • Home office and wellness stipends • Generous paid time off and company holidays • Comprehensive medical, dental, and vision coverage • Competitive salary and meaningful equity How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Box is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Experience in customer-facing roles • Strong relationship-building skills • Excellent communication • Data-driven and organized Nice to have: • Experience working in a fully remote or distributed team • A track record of taking ownership and shipping independently