Enterprise Account Executive, SMB

Zendesk is hiring a Enterprise Account Executive, SMB to join our fully remote team in the United States. As a Enterprise Account Executive, SMB, you'll drive revenue by connecting customers with the right solutions. This is a full-time, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll drive revenue by connecting customers with the right solutions, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Consistently meet and exceed quota • Collaborate with marketing and customer success • Run discovery calls and product demos • Manage a pipeline and forecast accurately • Prospect, qualify, and close new business What we offer: • Paid parental leave • Generous paid time off and company holidays • 401(k) retirement plan with company match • Flexible working hours across US time zones • Competitive salary and meaningful equity How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • B2B sales experience • Self-motivated and goal-driven • Track record of meeting targets • CRM proficiency (Salesforce or HubSpot) Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • Comfort communicating clearly and proactively in writing