Email Marketing Specialist, Lifecycle

Intercom is hiring a Email Marketing Specialist, Lifecycle to join our fully remote team in the United States. As a Email Marketing Specialist, Lifecycle, you'll grow awareness, demand, and pipeline across channels. This is a full-time, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll grow awareness, demand, and pipeline across channels, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Plan and execute multi-channel campaigns • Collaborate with sales and product teams • Create and optimize content and landing pages • Manage SEO, paid, email, or social channels • Analyze performance and iterate What we offer: • Paid parental leave • Annual learning and professional development budget • 401(k) retirement plan with company match • Home office and wellness stipends • Competitive salary and meaningful equity How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Familiarity with analytics tools • Project management skills • A data-driven mindset • Hands-on marketing experience Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • Comfort communicating clearly and proactively in writing