Digital Marketing Manager

Intercom is hiring a Digital Marketing Manager to join our fully remote team in the United States. As a Digital Marketing Manager, you'll grow awareness, demand, and pipeline across channels. This is a full-time, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll grow awareness, demand, and pipeline across channels, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Collaborate with sales and product teams • Analyze performance and iterate • Manage SEO, paid, email, or social channels • Plan and execute multi-channel campaigns • Create and optimize content and landing pages What we offer: • Comprehensive medical, dental, and vision coverage • Paid parental leave • Home office and wellness stipends • 100% remote, work-from-anywhere-in-the-US culture • Competitive salary and meaningful equity How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Strong writing and creativity • Hands-on marketing experience • Familiarity with analytics tools • Project management skills Nice to have: • A growth mindset and eagerness to keep learning • A track record of taking ownership and shipping independently