DevOps Engineer

Zendesk is hiring a DevOps Engineer to join our fully remote team in the United States. As a DevOps Engineer, you'll keep our infrastructure reliable, scalable, and secure. This is a full-time, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll keep our infrastructure reliable, scalable, and secure, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Automate deployments and reduce operational toil • Partner with engineering on scalability and security • Monitor systems and respond to incidents • Build and maintain CI/CD pipelines and infrastructure as code • Improve observability, alerting, and reliability What we offer: • Paid parental leave • 401(k) retirement plan with company match • Flexible working hours across US time zones • Generous paid time off and company holidays • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Experience with AWS, GCP, or Azure • Strong troubleshooting skills • Scripting skills (Bash, Python, or Go) • Hands-on with Kubernetes, Terraform, or similar Nice to have: • A track record of taking ownership and shipping independently • Experience in a fast-paced, high-growth environment