Delivery Manager, Delivery

Zendesk is hiring a Delivery Manager, Delivery to join our fully remote team in the United States. As a Delivery Manager, Delivery, you'll keep complex projects on track and teams aligned. This is a full-time, work-from-home role open to candidates across the US (Remote — USA). About the role You'll keep complex projects on track and teams aligned, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Manage risks, scope, and stakeholders • Coordinate cross-functional teams • Drive continuous improvement • Plan, schedule, and track project delivery • Run agile ceremonies and reporting What we offer: • Comprehensive medical, dental, and vision coverage • Generous paid time off and company holidays • Competitive salary and meaningful equity • 401(k) retirement plan with company match • 100% remote, work-from-anywhere-in-the-US culture How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Project or program management experience • Agile/Scrum familiarity • PMP or equivalent is a plus • Stakeholder management skills Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • A growth mindset and eagerness to keep learning