Data Analyst, Forecasting

Intercom is hiring a Data Analyst, Forecasting to join our fully remote team in the United States. As a Data Analyst, Forecasting, you'll turn data into insights and intelligent products. This is a freelance, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll turn data into insights and intelligent products, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Communicate findings to technical and non-technical audiences • Analyze large datasets to surface actionable insights • Build and validate models and dashboards • Maintain data pipelines and data quality • Partner with stakeholders to define metrics What we offer: • Home office and wellness stipends • Generous paid time off and company holidays • Competitive salary and meaningful equity • Paid parental leave • Flexible working hours across US time zones How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Clear communication skills • Strong SQL and Python (or R) • Understanding of statistics and experimentation • Experience with data visualization tools Nice to have: • Experience working in a fully remote or distributed team • A track record of taking ownership and shipping independently