Customer Success Specialist, Enterprise

Oracle is hiring a Customer Success Specialist, Enterprise to join our fully remote team in the United States. As a Customer Success Specialist, Enterprise, you'll drive adoption, retention, and growth for our customers. This is a full-time, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll drive adoption, retention, and growth for our customers, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Lead onboarding and ongoing enablement • Own a portfolio of customer accounts • Track health metrics and reduce churn • Advocate for customer needs internally • Identify expansion and renewal opportunities What we offer: • 100% remote, work-from-anywhere-in-the-US culture • Flexible working hours across US time zones • Home office and wellness stipends • Competitive salary and meaningful equity • Annual learning and professional development budget How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Oracle is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Experience in customer-facing roles • Strong relationship-building skills • Data-driven and organized • Excellent communication Nice to have: • A track record of taking ownership and shipping independently • Experience in a fast-paced, high-growth environment