Copywriter, Technical

Zendesk is hiring a Copywriter, Technical to join our fully remote team in the United States. As a Copywriter, Technical, you'll tell clear, compelling stories that inform and engage. This is a full-time, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll tell clear, compelling stories that inform and engage, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Collaborate with subject-matter experts • Optimize content for search and clarity • Maintain a consistent voice and style • Manage an editorial calendar • Write and edit content for a range of audiences What we offer: • Comprehensive medical, dental, and vision coverage • Generous paid time off and company holidays • Competitive salary and meaningful equity • 401(k) retirement plan with company match • Flexible working hours across US time zones How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • A portfolio of published work • Excellent writing and editing skills • SEO awareness is a plus • Attention to detail Nice to have: • A track record of taking ownership and shipping independently • Experience in a fast-paced, high-growth environment