Content Marketing Manager

Intercom is hiring a Content Marketing Manager to join our fully remote team in the United States. As a Content Marketing Manager, you'll grow awareness, demand, and pipeline across channels. This is a full-time, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll grow awareness, demand, and pipeline across channels, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Analyze performance and iterate • Create and optimize content and landing pages • Collaborate with sales and product teams • Plan and execute multi-channel campaigns • Manage SEO, paid, email, or social channels What we offer: • Paid parental leave • Home office and wellness stipends • Annual learning and professional development budget • Comprehensive medical, dental, and vision coverage • Competitive salary and meaningful equity How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • A data-driven mindset • Project management skills • Strong writing and creativity • Familiarity with analytics tools Nice to have: • Experience working in a fully remote or distributed team • A growth mindset and eagerness to keep learning