Communications Specialist, Product

Zendesk is hiring a Communications Specialist, Product to join our fully remote team in the United States. As a Communications Specialist, Product, you'll tell clear, compelling stories that inform and engage. This is a full-time, work-from-home role open to candidates across the US (Remote — US (PST)). About the role You'll tell clear, compelling stories that inform and engage, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Manage an editorial calendar • Optimize content for search and clarity • Maintain a consistent voice and style • Write and edit content for a range of audiences • Collaborate with subject-matter experts What we offer: • 100% remote, work-from-anywhere-in-the-US culture • Flexible working hours across US time zones • Comprehensive medical, dental, and vision coverage • Paid parental leave • 401(k) retirement plan with company match How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Attention to detail • Excellent writing and editing skills • SEO awareness is a plus • Ability to meet deadlines Nice to have: • Experience working in a fully remote or distributed team • Experience in a fast-paced, high-growth environment