Business Operations Associate

Zapier is hiring a Business Operations Associate to join our fully remote team in the United States. As a Business Operations Associate, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — US (PST)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Identify and remove bottlenecks • Coordinate across teams and vendors • Analyze operational metrics • Improve and document processes • Support strategic initiatives What we offer: • Comprehensive medical, dental, and vision coverage • Paid parental leave • Home office and wellness stipends • 401(k) retirement plan with company match • 100% remote, work-from-anywhere-in-the-US culture How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zapier is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Clear communication • Comfort with data and spreadsheets • Excellent organization • Strong problem-solving skills Nice to have: • A track record of taking ownership and shipping independently • Familiarity with modern collaboration tools (Slack, Notion, Linear)