Business Operations Associate

ServiceNow is hiring a Business Operations Associate to join our fully remote team in the United States. As a Business Operations Associate, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Coordinate across teams and vendors • Identify and remove bottlenecks • Analyze operational metrics • Support strategic initiatives • Improve and document processes What we offer: • Competitive salary and meaningful equity • 100% remote, work-from-anywhere-in-the-US culture • Comprehensive medical, dental, and vision coverage • Annual learning and professional development budget • 401(k) retirement plan with company match How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Operations or analyst experience • Comfort with data and spreadsheets • Clear communication • Strong problem-solving skills Nice to have: • Comfort communicating clearly and proactively in writing • Experience working in a fully remote or distributed team