Business Operations Associate, Revenue

Intercom is hiring a Business Operations Associate, Revenue to join our fully remote team in the United States. As a Business Operations Associate, Revenue, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — USA). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Support strategic initiatives • Coordinate across teams and vendors • Identify and remove bottlenecks • Improve and document processes • Analyze operational metrics What we offer: • Annual learning and professional development budget • Generous paid time off and company holidays • Paid parental leave • 401(k) retirement plan with company match • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Comfort with data and spreadsheets • Excellent organization • Strong problem-solving skills • Clear communication Nice to have: • Experience working in a fully remote or distributed team • Familiarity with modern collaboration tools (Slack, Notion, Linear)