Business Operations Associate, Go-to-Market

Zendesk is hiring a Business Operations Associate, Go-to-Market to join our fully remote team in the United States. As a Business Operations Associate, Go-to-Market, you'll make the business run smoothly and efficiently. This is a contract, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Support strategic initiatives • Improve and document processes • Identify and remove bottlenecks • Analyze operational metrics • Coordinate across teams and vendors What we offer: • Annual learning and professional development budget • Home office and wellness stipends • 100% remote, work-from-anywhere-in-the-US culture • Comprehensive medical, dental, and vision coverage • Paid parental leave How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Excellent organization • Operations or analyst experience • Strong problem-solving skills • Clear communication Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • Experience in a fast-paced, high-growth environment