Brand Designer, Product

Intercom is hiring a Brand Designer, Product to join our fully remote team in the United States. As a Brand Designer, Product, you'll craft intuitive, beautiful experiences end to end. This is a full-time, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll craft intuitive, beautiful experiences end to end, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Contribute to and maintain the design system • Conduct and apply user research • Design flows, wireframes, and high-fidelity mockups • Iterate based on feedback and data • Collaborate closely with product and engineering What we offer: • Competitive salary and meaningful equity • Comprehensive medical, dental, and vision coverage • Generous paid time off and company holidays • Flexible working hours across US time zones • 100% remote, work-from-anywhere-in-the-US culture How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Ability to give and receive feedback • Proficiency in Figma • Understanding of accessibility and usability • Strong visual and interaction design skills Nice to have: • A track record of taking ownership and shipping independently • Experience in a fast-paced, high-growth environment