Benefits Administrator, Benefits

Zendesk is hiring a Benefits Administrator, Benefits to join our fully remote team in the United States. As a Benefits Administrator, Benefits, you'll support our people and build a great remote culture. This is a full-time, work-from-home role open to candidates across the US (Remote — US). About the role You'll support our people and build a great remote culture, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Manage HR processes and the employee lifecycle • Maintain accurate HR records • Administer benefits and policies • Support hiring and onboarding • Advise managers on people matters What we offer: • Generous paid time off and company holidays • Flexible working hours across US time zones • Annual learning and professional development budget • Paid parental leave • Comprehensive medical, dental, and vision coverage How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Strong interpersonal skills • Organized and detail-oriented • Knowledge of employment practices • HR experience Nice to have: • A growth mindset and eagerness to keep learning • Comfort communicating clearly and proactively in writing