Benefits Administrator, Benefits

Intercom is hiring a Benefits Administrator, Benefits to join our fully remote team in the United States. As a Benefits Administrator, Benefits, you'll support our people and build a great remote culture. This is a full-time, work-from-home role open to candidates across the US (Remote — US). About the role You'll support our people and build a great remote culture, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Manage HR processes and the employee lifecycle • Maintain accurate HR records • Administer benefits and policies • Advise managers on people matters • Support hiring and onboarding What we offer: • 100% remote, work-from-anywhere-in-the-US culture • Annual learning and professional development budget • Paid parental leave • Comprehensive medical, dental, and vision coverage • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Strong interpersonal skills • Knowledge of employment practices • HR experience • Discretion and confidentiality Nice to have: • Experience working in a fully remote or distributed team • Familiarity with modern collaboration tools (Slack, Notion, Linear)