Associate Product Manager

Zendesk is hiring a Associate Product Manager to join our fully remote team in the United States. As a Associate Product Manager, you'll define the vision and drive the roadmap for products customers love. This is a full-time, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll define the vision and drive the roadmap for products customers love, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Communicate strategy across the company • Translate customer needs into clear requirements • Partner with engineering and design on delivery • Define and track success metrics • Own the product roadmap and prioritization What we offer: • Annual learning and professional development budget • Comprehensive medical, dental, and vision coverage • Generous paid time off and company holidays • Home office and wellness stipends • Flexible working hours across US time zones How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Comfort making data-informed decisions • Ability to lead without authority • Strong analytical and communication skills • Customer-focused mindset Nice to have: • Experience working in a fully remote or distributed team • Experience in a fast-paced, high-growth environment