Associate Product Manager, Payments

Intercom is hiring a Associate Product Manager, Payments to join our fully remote team in the United States. As a Associate Product Manager, Payments, you'll define the vision and drive the roadmap for products customers love. This is a full-time, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll define the vision and drive the roadmap for products customers love, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Partner with engineering and design on delivery • Communicate strategy across the company • Translate customer needs into clear requirements • Own the product roadmap and prioritization • Define and track success metrics What we offer: • 100% remote, work-from-anywhere-in-the-US culture • 401(k) retirement plan with company match • Annual learning and professional development budget • Flexible working hours across US time zones • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Comfort making data-informed decisions • Experience shipping software products • Strong analytical and communication skills • Ability to lead without authority Nice to have: • A track record of taking ownership and shipping independently • Experience in a fast-paced, high-growth environment