Associate Product Manager, Mobile

Zendesk is hiring a Associate Product Manager, Mobile to join our fully remote team in the United States. As a Associate Product Manager, Mobile, you'll define the vision and drive the roadmap for products customers love. This is a freelance, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll define the vision and drive the roadmap for products customers love, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Partner with engineering and design on delivery • Define and track success metrics • Translate customer needs into clear requirements • Own the product roadmap and prioritization • Communicate strategy across the company What we offer: • 401(k) retirement plan with company match • Comprehensive medical, dental, and vision coverage • Flexible working hours across US time zones • Home office and wellness stipends • Paid parental leave How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Customer-focused mindset • Comfort making data-informed decisions • Strong analytical and communication skills • Experience shipping software products Nice to have: • Comfort communicating clearly and proactively in writing • A track record of taking ownership and shipping independently