Analytics Engineer, Experimentation

Zendesk is hiring a Analytics Engineer, Experimentation to join our fully remote team in the United States. As a Analytics Engineer, Experimentation, you'll turn data into insights and intelligent products. This is a full-time, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll turn data into insights and intelligent products, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Build and validate models and dashboards • Analyze large datasets to surface actionable insights • Partner with stakeholders to define metrics • Communicate findings to technical and non-technical audiences • Maintain data pipelines and data quality What we offer: • Home office and wellness stipends • Comprehensive medical, dental, and vision coverage • Paid parental leave • Annual learning and professional development budget • Flexible working hours across US time zones How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Understanding of statistics and experimentation • Experience with data visualization tools • Clear communication skills • Familiarity with cloud data warehouses Nice to have: • A growth mindset and eagerness to keep learning • Familiarity with modern collaboration tools (Slack, Notion, Linear)