Analytics Engineer, Experimentation

Intercom is hiring a Analytics Engineer, Experimentation to join our fully remote team in the United States. As a Analytics Engineer, Experimentation, you'll turn data into insights and intelligent products. This is a freelance, work-from-home role open to candidates across the US (Remote — US). About the role You'll turn data into insights and intelligent products, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Communicate findings to technical and non-technical audiences • Analyze large datasets to surface actionable insights • Maintain data pipelines and data quality • Partner with stakeholders to define metrics • Build and validate models and dashboards What we offer: • Paid parental leave • Home office and wellness stipends • Flexible working hours across US time zones • Generous paid time off and company holidays • 401(k) retirement plan with company match How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Familiarity with cloud data warehouses • Understanding of statistics and experimentation • Strong SQL and Python (or R) • Experience with data visualization tools Nice to have: • A growth mindset and eagerness to keep learning • Familiarity with modern collaboration tools (Slack, Notion, Linear)