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Account Manager, Renewals
Grammarly
🌎 Remote — US (CST)ContractCustomer Success$80K – $110K /yr
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Job description
Grammarly is hiring a Account Manager, Renewals to join our fully remote team in the United States. As a Account Manager, Renewals, you'll drive adoption, retention, and growth for our customers. This is a contract, work-from-home role open to candidates across the US (Remote — US (CST)).
About the role
You'll drive adoption, retention, and growth for our customers, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home.
What you'll do:
• Own a portfolio of customer accounts
• Track health metrics and reduce churn
• Identify expansion and renewal opportunities
• Advocate for customer needs internally
• Lead onboarding and ongoing enablement
What we offer:
• 100% remote, work-from-anywhere-in-the-US culture
• Annual learning and professional development budget
• Comprehensive medical, dental, and vision coverage
• Home office and wellness stipends
• Paid parental leave
How we work
We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career.
Grammarly is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.
Requirements
Minimum qualifications:
• 2+ years of relevant experience
• Comfort with SaaS products and CRMs
• Strong relationship-building skills
• Excellent communication
• Data-driven and organized
Nice to have:
• A track record of taking ownership and shipping independently
• Experience in a fast-paced, high-growth environment