Account Manager, Renewals

GitHub is hiring a Account Manager, Renewals to join our fully remote team in the United States. As a Account Manager, Renewals, you'll drive adoption, retention, and growth for our customers. This is a full-time, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll drive adoption, retention, and growth for our customers, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Track health metrics and reduce churn • Identify expansion and renewal opportunities • Advocate for customer needs internally • Own a portfolio of customer accounts • Lead onboarding and ongoing enablement What we offer: • 401(k) retirement plan with company match • Comprehensive medical, dental, and vision coverage • Generous paid time off and company holidays • Flexible working hours across US time zones • Paid parental leave How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. GitHub is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Data-driven and organized • Excellent communication • Strong relationship-building skills • Experience in customer-facing roles Nice to have: • Experience in a fast-paced, high-growth environment • Comfort communicating clearly and proactively in writing