Account Manager, Enterprise

Cisco is hiring a Account Manager, Enterprise to join our fully remote team in the United States. As a Account Manager, Enterprise, you'll drive adoption, retention, and growth for our customers. This is a freelance, work-from-home role open to candidates across the US (Remote — US (PST)). About the role You'll drive adoption, retention, and growth for our customers, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Own a portfolio of customer accounts • Advocate for customer needs internally • Identify expansion and renewal opportunities • Lead onboarding and ongoing enablement • Track health metrics and reduce churn What we offer: • Annual learning and professional development budget • Paid parental leave • Home office and wellness stipends • 100% remote, work-from-anywhere-in-the-US culture • Generous paid time off and company holidays How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Cisco is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Strong relationship-building skills • Experience in customer-facing roles • Data-driven and organized • Comfort with SaaS products and CRMs Nice to have: • Experience working in a fully remote or distributed team • A growth mindset and eagerness to keep learning